What is CRM Integration?

What is CRM Integration?

CRMs commonly exist as a standalone system where the data is collected natively in the software application. However, there are instances where it is vital that data generated from other external systems is needed to get an expanded view of the business as well as for...
Blockchain Technology and CRM

Blockchain Technology and CRM

Since 2000, CRM systems have seen the infusion of many technologies and platforms that have allowed additional services and more efficient deployment.  We have seen browser-based cloud computing, social media, mobile apps and big data & analytics to name a few. ...
What is Hosting vs. Cloud vs. SaaS?

What is Hosting vs. Cloud vs. SaaS?

One of the decisions you will have to make when evaluating a CRM solution is whether you want to deploy the software on your servers at your location (on-premise) or access it from the vendor’s site via the internet.  If you select the latter, you will encounter terms...