by Emma Swope | CRM Basics, CRM Best Practices, Customer Spotlight |
WHAT IS GDPR? The General Data Protection Regulation (GDPR), passed in May 2018, is a legal doctrine that establishes guidelines for the collection and processing of personal information of individuals within the European Union. The GDPR delineates the principles for... 
by Clear C2 | Business Growth |
Defining AI To understand how Artificial Intelligence (AI) fits into a CRM, you need to understand the meaning of AI. Wikipedia describes AI as intelligence displayed by machines, as opposed to “natural intelligence,” which is displayed by humans and other animals. ... by Chantaye Patton | CRM Basics |
What It Is and Why You Need It CRM with customer service is also known as help desk ticketing software. It is as critical to your business growth today as it is to have an amazing product to sell. A ticketing system optimizes your employee’s time as well as their... 
by Charlie Spaneas | Business Growth, CRM Basics, Uncategorized |
What is a Drip Campaign? Drip campaigns are automated marketing processes that send information to contacts over a period of time. The information can come via a steady stream of emails, social media posts, postcards, phone calls, brochures, and printed newsletters.... 
by Charlie Spaneas | Business Growth, CRM Basics, Uncategorized |
No matter the size or scale of your business, managing customers, product mix, marketing initiatives, and sales targets can be an overwhelming endeavor. There’s lots of moving parts, including: departments that may not even be in the same office or building, and teams... 
by Clear C2 | CRM Basics |
CRM software solutions fall into three different categories. These categories are Operational CRM, Analytical CRM, and Collaborative CRM. Most Enterprise CRM Systems contain all three areas. These CRM types can overlap or work independently within the CRM system....
