What is Lead Scoring & How Can It Help?

Sales Forecasting for Manufacturers

What is Lead Scoring & How Can It Help? Charlie Spaneas What is lead scoring? Lead scoring is an automated marketing tool used by sales and marketing teams to determine qualified leads. Scores are attached to each lead based on their interest level in products or services. Lead scoring models differ from company to company. […]

CRM Benefits for Wholesalers & Distributors

CRM Benefits for Wholesalers & Distributors Charlie Spaneas Wholesale and distribution CRM use several methods and procedures to manage complex businesses. These business processes include relationships with customers, product manufacturers, and others in the supply chain.   To outperform their competition and remain viable in the marketplace, they need to increase their sales and productivity. […]

Relationship Management in Business

Relationship Management in Business Charlie Spaneas Relationship management is the most important aspect of any business. It is the foundation of keeping customers and gaining new ones. It also pertains to internal communications within your own company across all departments. Without relationships, there is no trust or credibility to leverage when your business is not […]

Email Marketing

Email Marketing Charlie Spaneas Email marketing is the distribution and communication of a message using email. These emails are sent to an individual or to a group of people. Businesses typically use email marketing to advertise their products or email newsletters. It also helps in promoting loyalty and brand awareness in a company’s broader digital marketing […]

CRM with Project Management

5 Tips for Improving CRM Usage

CRM with Project Management Charlie Spaneas CRM with Project Management gives you the tools you need to successfully manage your projects. Having your CRM and Project Management solution fully integrated gives you a complete accessible solution. It’s a solution to assign tasks, track time, and view all contact details related to your customers. Do you […]

Understand CRM Pricing & Hidden Costs To Watch For

Understand CRM Pricing & Hidden Costs To Watch For Charlie Spaneas CRM Pricing What is the cost of CRM? CRM vendors have different options on how they price their software and services. And while the actual pricing is important, the structure and terms & conditions can be equally critical. It can change the dynamics of […]

Why Your CRM Needs to be Customized

Why Your CRM Needs to be Customized Charlie Spaneas What is CRM Customization? CRM customization is the process of adding or modifying CRM features to fit the way you do business. Setting up your CRM to fit your processes increases user adoption, internal efficiency, and sales. CRM customization falls into three general categories. Types of […]

What is GDPR and how can CRM help?

5 Tips for Improving CRM Usage

What is GDPR and how can CRM help? Charlie Spaneas What is GDPR? GDPR Stands for General Data Protection Regulation (GDPR). It is a legal doctrine that establishes guidelines for the collection and processing of personal information of individuals within the European Union. The GDPR defines the principles for data management and the rights of […]

Artificial Intelligence (AI) in CRM…CRM of the Future

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Artificial Intelligence (AI) in CRM…CRM of the Future Clear C2 AI   Artificial Intelligence for years has been the symbol of what the will future bring…whether it be robots in the workplace or smart appliances in your home. Well, the future is now.  AI is commonly described as intelligence displayed by machines, as opposed to […]

CRM with Customer Support

5 Tips for Improving CRM Usage

CRM with Customer Support Chantaye Patton If you track a lot of customer calls and questions, you need a CRM with Customer Support. Automating the process of taking customer’s questions and getting results faster will boost internal productivity and increase customer satisfaction.   But what does great customer service look like? How do you make […]