by Charlie Spaneas | Business Growth, ClearC2 Blog, CRM Basics, Customer Spotlight |
Relationship management is the most important aspect of any business. It is the foundation of keeping customers and gaining new ones. It also pertains to internal communications within your own company across all departments. Without relationships, there is no trust...
by Chantaye Patton | Business Growth, ClearC2 Blog, CRM Basics, CRM Best Practices, Customer Spotlight |
Email marketing is the distribution/communication of a business message, either to an individual or to a group of people, using email. Companies typically use email marketing to send out emails for the advertising, promoting and selling of their products or services...
by Charlie Spaneas | Business Growth, ClearC2 Blog, CRM Basics, CRM Best Practices, Customer Spotlight |
Do you have processes that are frequently used in your organization? Are these processes time-sensitive and need to be managed and tracked? Have you looked at a project management solution but don’t want to invest the time, training, or budget? You should consider...
by Charlie Spaneas | ClearC2 Blog, CRM Basics, CRM Best Practices |
CRM Pricing What is the cost of CRM? If you look up different CRM vendors, it seems that everyone has a different options on how they price their software and services. And while the actual pricing is important, how it is structured and its terms & conditions can...
by Charlie Spaneas | ClearC2 Blog, CRM Basics, CRM Best Practices, Customer Spotlight |
What is CRM Customization? CRM customization is the process of adding or modifying CRM features to fit the way you do business. Setting up your CRM to fit your processes increases user adoption, internal efficiency, and sales. CRM customization falls into three...
by Chantaye Patton | CRM Basics |
If you track a lot of customer calls and questions, you need a CRM with Customer Support. Automating the process of taking customer’s questions and getting results faster will boost internal productivity and increase customer satisfaction. But what does great...
