by Charlie Spaneas | ClearC2 Blog, CRM Basics, CRM Best Practices |
CRM Pricing What is the cost of CRM? If you look up different CRM vendors, it seems that everyone has a different options on how they price their software and services. And while the actual pricing is important, how it is structured and its terms & conditions can...
by Charlie Spaneas | ClearC2 Blog, CRM Basics, CRM Best Practices, Customer Spotlight |
What is CRM Customization? CRM customization is the process of adding or modifying CRM features to fit the way you do business. Setting up your CRM to fit your processes increases user adoption, internal efficiency, and sales. CRM customization falls into three...
by Chantaye Patton | CRM Basics |
If you track a lot of customer calls and questions, you need a CRM with Customer Support. Automating the process of taking customer’s questions and getting results faster will boost internal productivity and increase customer satisfaction. But what does great...
by Charlie Spaneas | Business Growth, CRM Basics, Uncategorized |
Drip Campaigns Drip campaigns are automated marketing processes that send information to contacts over a period of time. The messaging can come via email nurturing, social media posts, phone calls, or regular mail. These drip marketing campaigns can focus on one type...
by Charlie Spaneas | Business Growth, CRM Basics, Uncategorized |
No matter the size or scale of your business, managing customers, product mix, marketing initiatives, and sales targets can be an overwhelming endeavor. There’s lots of moving parts, including: departments that may not even be in the same office or building, and teams...
by Clear C2 | CRM Basics |
There are three different types of CRM software – Operational CRM, Analytical CRM, and Collaborative CRM. Most enterprise CRM systems contain all three areas within their solutions. They can overlap or work independently within the CRM. Depending on your...
