Employee Change Request
According to Jessica Kosty, HRIS Manager at Dean Foods, “What was needed was a software that could automate data entry into a system that easily tracks all of their requests while notifying all the stakeholders of the completion of every stage in the process.”
The many reports in C2CRM have provided the metrics needed to identify trends and systemic problems so that management can immediately react with the proper measures.
As the Shared Services Team continues to grow, Dean Foods is confident that C2CRM can facilitate any expansion. “All our HR groups have their own different way of using C2CRM and it works for everybody…it’s really a one-size fits all application.” says Ms. Kosty. “What makes C2 unique is the way is splices & dices the data in a way that allows management to make the necessary decisions to improve our processes.”