CRM with Customer Service

What It Is and Why You Need It CRM with customer service is also known as help desk ticketing software. It is as critical to your business growth today as it is to have an amazing product to sell. A ticketing system optimizes your employee’s time as well as their...

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Types of CRM and How to Choose The Right One

CRM software solutions fall into three different categories. These categories are Operational CRM, Analytical CRM, and Collaborative CRM. Most Enterprise CRM Systems contain all three areas. These CRM types can overlap or work independently within the CRM system....

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CRM Best Practices

Utilizing Your CRM as a Business Intelligence Tool

Our decisions are only as good as the information we use to make them. Imagine making choices about your healthcare using blood pressure, cholesterol and other measurements taken by your doctor five or more years ago. In the world of business, the importance of...

The Power of the CRM and Accurate Forecasting for Manufacturers

The late great screenwriter William Goldman, who penned classics like All the President’s Men and Butch Cassidy and the Sundance Kid, is perhaps remembered best for a line never uttered in one of his films. “Nobody knows anything,” he once said in describing how...

CRM Basics

CRM with Customer Service

What It Is and Why You Need It CRM with customer service is also known as help desk ticketing software. It is as critical to your business growth today as it is to have an amazing product to sell. A ticketing system optimizes your employee’s time as well as their...

How CRM Helps Reduce Operating Costs

No matter the size or scale of your business, managing customers, product mix, marketing initiatives, and sales targets can be an overwhelming endeavor. There’s lots of moving parts, including: departments that may not even be in the same office or building, and teams...

Business Growth

How CRM Helps Reduce Operating Costs

No matter the size or scale of your business, managing customers, product mix, marketing initiatives, and sales targets can be an overwhelming endeavor. There’s lots of moving parts, including: departments that may not even be in the same office or building, and teams...

Utilizing Your CRM as a Business Intelligence Tool

Our decisions are only as good as the information we use to make them. Imagine making choices about your healthcare using blood pressure, cholesterol and other measurements taken by your doctor five or more years ago. In the world of business, the importance of...

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