C2CRM for Distributors

Manage Wholesale and Distribution within a Single Platform.

C2’s Customer Relationship Management tools provide distribution companies with the capabilities to manage all interactions with customers, prospects, and the supply chain. From customers to contacts, leads to manufacturers, C2CRM provides a 360-degree view of your business relationships.

Quoting & Forecasting

Whether you’re managing an internal sales force, manufacturers’ reps, or an OEM Channel, C2CRM provides a highly conformed yet simple-to-use suite of features. Our Distribution CRM allows you to create and manage each stage of your sales cycle. Create forecasts, sales pipelines, and quotes with real-time reporting. Analyze revenue vs. margin forecasts and create simple budgetary quotes or formal proposals. Increase accuracy and enhance the efficiency of your sales pipeline management with C2CRM.

Distribution Marketing

Marketing and communicating with clients and potential customers is important, especially for distributors. And being able to focus on the right products and services gives a personal touch. C2CRM allows you to automate and track email marketing and campaigns. Reports are generated to see who opened emails and clicked links and even see opt-ins and opt-outs. This information can be analyzed on your custom dashboard to determine campaign success and ROI.

Customer Service

Post-sales automation is key to a successful distribution business. Especially if you perform the services associated with your products. C2CRM provides a variety of tools wrapped around customer service. From managing and servicing customer questions, issues, and problems to return material authorizations. Automated escalation processes, support call scripting, and a powerful knowledge base utility are also available. Effectively servicing your customers and your supply chain with our CRM software.

Schedule a Demo, Get a Free Trial

 

When you schedule a live demo of C2CRM you’ll get a 30-day free trial! Take our web-based CRM software out for a spin and see for yourself how C2CRM can transform your customer relationship management. Experience what it would look like to get customization at no extra charge!