C2CRM Case Studies

CRM for Manufacturers, Distribution and Government Agencies

Dean Foods

Leveraging the support module in C2CRM, Dean Foods is able to create various types of tickets via the use and identification of multiple unique email boxes and track the history of work done during the life of the ticket.

Aiphone

Aiphone Corp chose ClearC2’s manufacturing CRM software to the address an economic downturn by collaboratively tracking customer activity to identify market trends and conditions in U.S. regions. C2CRM has improved productivity/efficiency, minimized training time, improved communication and reduced operating costs by lowering resource commitments.

City of Coppell

ClearC2 provides to the City of Coppell a more effective way to communicate with their citizens, customers, government officials and City employees. It also increases the quality of services provided, presents an improved level of accessibility and helps emphasize better communication between citizens, employees and the City Council.

CSANT

A north Texas Cardiology practice raises the level of patient care through the installation of ClearC2’s eDOCS application and its ability to generate electronic medical records and customized medical forms.

Brown Chemical

By implementing ClearC2’s customer relationship management software along with our robust documentation storage system, Brown Chemical adapted to federal regulatory requirements on their chemical products regarding safety codes.

Gundlach

Gundlach was able to integrate its MAPICS ERP system with ClearC2’s unique manufacturing CRM solution, transferring records seamlessly, increasing efficiency and reducing costs.

Jameco

Jameco chose ClearC2 to integrate its back-end JD Edwards system with its e-Commerce web catalog. The solution allowed them to fully integrate product pricing data generated through JD Edwards with their intuitive on-line catalog offering – an e-Commerce catalog providing better customer service and value pricing.

Maxim Crane Works

ClearC2 provides Maxim Crane’s sales staff with a uniform approach to selling and offers their management an efficient and comprehensive tool to monitor and review their backlog of jobs while tracking upcoming business opportunities – this has helped Maxim Crane’s sales team become more organized and provide more effective results.