CRM for Manufacturers
Named Top 10 Manufacturing Technology Solution Providers – 2018 by CIOReview Magazine
Manage Your Entire Manufacturing Process With an Integrated CRM Solution
C2CRM’s manufacturing CRM software provides manufacturers with the tools they need to manage long sales cycles and increase customer relationships. Our CRM also integrates with your ERP system giving you a real-time, 360-degree view of your entire supply chain. From vendors to distributors, dealers, and sales teams, C2CRM helps you manage it all.
Forecasting in the manufacturing industry is critical. Manufacturers must consider details like scheduling, inventory management, product placement, and production planning. Our manufacturing CRM allows sales teams to create and manage real-time opportunities. Sales managers have an overview of data in an unlimited number custom reports and dashboards. Having your sales processes in C2CRM increases the accuracy and effectiveness of your sales pipeline.
Marketing For Manufacturing
Marketing is key for manufacturers to build brand awareness and create product demand. Being able to target specific products suited for audiences will increase your success. C2CRM allows manufacturing companies to automate and track their marketing efforts. Leads are quickly turned into deals with custom email marketing. All marketing data is analyzed in unlimited reports for quick ROI calculations.
Customer Service For Manufacturing
C2CRM provides a variety of tools wrapped around customer service, giving you insight into customer data including:
- Repair history
- Service issues
- Common inquiries
- Service calls
- Service Level Agreements
- Financial order history
- Product registration
- Serial numbers
- Material safety data sheets (MSDS)
- Age of equipment (if it has a life expectancy then create a notification to contact for upgrade)
C2CRM also includes all of the post-sales automation functions that are essential to generating repeat business. Tackle any services issues before they happen with C2CRM.
With all of these great features for manufacturing businesses, it’s no wonder C2CRM was named as one of the 10 most promising manufacturing technology solution providers in 2018 by CIOReview Magazine.