C2CRM for Manufacturers
Manage Your Manufacturing Supply Chain Within an Integrated System
C2CRM provides manufacturing companies with the tools they need to manage long sales cycles and generate repeat business. It easily integrates with your ERP system, giving you a real-time, 360-degree view of your entire supply chain, from vendors to distributors, dealers, and sales teams.
Forecasting in the manufacturing industry is critical. Manufacturers must consider details like scheduling, inventory management, product placement, and production planning. Our manufacturing CRM allows sales teams to create and manage real-time opportunities. Sales managers have an overview of unlimited custom reports and dashboards. Having your sales processes in C2CRM increase the accuracy of your sales pipeline.
Manufacturing Customer Service
C2CRM provides a variety of tools wrapped around customer service, giving you insight into customer data including:
- Repair history
- Service issues
- Common inquiries
- Service calls
- Financial order history
- Product registration
- Serial numbers
- Material safety data sheets (MSDS)
- Age of equipment (if it has a life expectancy then create a notification to contact for upgrade)
It also includes all of the post-sales automation functions that are essential to generating repeat business. Tackle any services issues before they happen with C2CRM.
Schedule a Demo, Get a Free Trial
When you schedule a live demo of C2CRM you’ll get a 30-day free trial! Take our web-based CRM software out for a spin and see for yourself how C2CRM can transform your customer relationship management. Experience what it would look like to get customization at no extra charge!