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CRM for Manufacturing

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Manage Your Entire Manufacturing Process with an Integrated CRM Solution

C2CRM provides manufacturers with the tools they need for a better customer experience. Our CRM system integrates with your ERP system. This gives you a real-time, 360-degree view of your entire supply chain. From vendors to distributors, dealers, and sales teams, C2CRM helps you manage it all.

Trusted by These Outstanding Manufacturing Customers

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Forecasting in the manufacturing industry is critical. Manufacturers must consider details like scheduling, inventory management, product placement, and production planning.

Our manufacturing CRM allows sales teams to create and manage real-time opportunities. Sales managers have an overview of data in unlimited custom reports and dashboards. Having your sales processes in C2CRM increases the accuracy and effectiveness of your sales pipeline.

C2CRM Sales Management Includes:

  • Sales Forecasting
  • Pipeline Management
  • Quotes and Invoicing
  • Custom Contracts 
  • Deal Reports
  • Quote Approvals
  • Sales Goal Tracking
  • Product Catalog
  • Inventory Tracking

Marketing is key for manufacturers to build brand awareness and create product demand. Being able to target specific products suited for audiences will increase your success.

C2CRM allows manufacturing companies to automate and track their marketing efforts. Leads are turned into deals with marketing and sales teams working together. All marketing data is analyzed in unlimited reports for quick ROI calculations.

C2CRM Marketing Includes:

  • Email Marketing
  • Campaigns
  • Lead Scoring
  • Business Card Reader
  • Website Form Builder
  • List Management
  • Collateral Database
  • Marketing Reports
  • Customer Journey Tracking

Manufacturing companies have many relationships with a lot of different types of companies. C2CRM has multiple features to track and manage customers, prospects, and everyone in the supply chain. Team members have a 360-degree view of real-time data that is essential to your business.

C2CRM Relationship Management Features:

  • Outlook Integration
  • Activity Tracking
  • Lead Management
  • Mobile Apps
  • GEO Mapping (Customer Location & Account Mapping)
  • Texting
  • Security & Privacy Controls
  • Unlimited Workflow Automation

C2CRM provides a variety of customer service tools. Ensuring prompt attention and satisfied customers. C2CRM includes the post-sales automation functions that are essential to generating repeat business. Tackle any service issues before they happen with C2CRM.

 C2CRM Customer Support Includes:

  • Warranty Reminders
  • Repair history
  • Service issues
  • Common inquiries
  • Field service calls
  • Service Level Agreements
  • Financial order history
  • Product Registration
  • Serial numbers
  • Expiration Tracking
  • Material Safety Data Sheets (MSDS)
  • Age of equipment (if it has a life expectancy, then create a notification to contact for upgrade)