Text Messaging With CRM

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Text Messaging With CRM Chantaye Patton Texting in CRM applications is a great way to communicate with customers and prospects. You can quickly correspond with contacts, track two-way communication, and share the data with team members. CRM software has many opportunities to use texting and save time when trying to sell and maintain your products […]

Relationship Management in Business

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Relationship Management in Business Charlie Spaneas Relationship management is the most important aspect of any business. It is the foundation of keeping customers and gaining new ones. It also pertains to internal communications within your own company across all departments. Without relationships, there is no trust or credibility to leverage when your business is not […]

Email Marketing

Email Marketing Charlie Spaneas Email marketing is the distribution and communication of a message using email. These emails are sent to an individual or to a group of people. Businesses typically use email marketing to advertise their products or email newsletters. It also helps in promoting loyalty and brand awareness in a company’s broader digital marketing […]

CRM with Project Management

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CRM with Project Management Charlie Spaneas CRM with Project Management gives you the tools you need to successfully manage your projects. Having your CRM and Project Management solution fully integrated gives you a complete accessible solution. It’s a solution to assign tasks, track time, and view all contact details related to your customers. Do you […]

CRM with Customer Support

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CRM with Customer Support Chantaye Patton If you track a lot of customer calls and questions, you need a CRM with Customer Support. Automating the process of taking customer’s questions and getting results faster will boost internal productivity and increase customer satisfaction. But what does great customer service look like? How do you make it […]

What is a Drip Campaign?

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What is a Drip Campaign? Charlie Spaneas Drip campaigns are automated marketing processes that send information to contacts over a period of time. The messaging can come via automated emails, social media posts, phone calls, or regular mail. These drip marketing campaigns can focus on one type of delivery or a mixture of several targeted messaging. […]

How CRM Helps Reduce Operating Costs

How CRM Helps Reduce Operating Costs Charlie Spaneas Customer Relationship Management (CRM) helps businesses reduce operating costs and increase sales. No matter the size or scale of your business, managing customers, products, marketing, and sales can be overwhelming. There are many moving parts. Luckily, technology has stepped in to make the process more manageable (and […]

Types of CRM and How to Choose The Right One

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Types of CRM and How to Choose The Right One Clear C2 The three different types of CRM software are Operational CRM, Analytical CRM, and Collaborative CRM. Most enterprise CRM systems contain all three areas within their solutions. They can overlap or work independently within the CRM. Depending on your business needs, you may need […]

What are the benefits of CRM with Marketing Automation?

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What are the benefits of CRM with Marketing Automation? Chantaye Patton CRM and Marketing Automation Are you wondering how marketing automation works in a customer relationship management (CRM) application? CRM systems are not just great for sales teams, some have fantastic marketing automation tools. As a business, what does your marketing approach look like? Is […]

Must-Have Manufacturing CRM Features

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Must-Have Manufacturing CRM Features Charlie Spaneas Everybody involved in manufacturing knows that the list of skills, tools and competencies required for success is long and always evolving. One of the tools necessary for success that have emerged over the past few years is a powerful CRM for manufacturers. Indeed, a specially designed manufacturing CRM provides […]